The uptown directed bus couldn’t pull forward to the bus stop, or get near to the curb. There was a money/bank truck parked in the space. So the driver stopped a few yards premature and out in traffic. As I exited out the back, I heard a rather strange sound and following the sound, saw a middle-aged lady step off the curb, dragging her suitcase behind her. It was making an exceptional amount of noise. I took a better look at the bottom of the luggage. The two wheels normally on the “back side” were straight up in the air, on the “front” and she was dragging her case on the two plastic foot stands.