Not Quite Believable

Was in Washington DC and took the DC Metro.  – their name for the subway.  The Metro has a rather lame card that can unexpectedly become demagnetized.  When it does, it doesn’t work and you have to get it signed off on, in order to submit by mail for a refund. All rather cumbersome. While in DC two [2] cards I had went south and twice a station master had to sign the card and the amount used.  Using their form I mailed in the cards and the amount owed; $10.40.  I not only submitted the cards but did the math as well, on the form.  Today a check arrived in the amount of $9.35.  Stupefied, I telephoned the office to ask why the difference.  No reasons, no answer, they will now send me an additional check for $1.05.  Go figure.